Return and refund Policy

Hey there!

We totally get it - sometimes things just don't work out the way we want them to. That's why we have a return and refund policy in place to make things easier for you.

If you decide that you need to return a product, you have 30 days from the date of purchase to do so. Just make sure that the item is unused, unopened, and in its original packaging.

It's important to note that we don't offer free returns at this time.

To start your return process, all you need to do is shoot us an email at returns@zyan-uk.com. Our friendly team will guide you through the process.

As soon as we receive the item, we'll give it a thorough inspection to determine if you're eligible for a refund. If everything looks good, your return will be approved and you can expect your refund within 14 working days. We understand that waiting can be annoying, so we appreciate your patience!

Now, if by any chance you receive a faulty product, don't worry! You have 14 days from the date of purchase to let us know via email. We'll sort it out for you as quickly as possible.

If you have any further questions or concerns about our return and refund policy, feel free to reach out. We're here to help!

Take care,

The Zyan Team